Common MyLMU Coach issues and how to resolve them.
Early access (beta) — Coach is still improving. Unexpected answers may be a model or data limitation, not a bug — see Limitations.
In this section
- Credits & access — out of credits, telemetry context, widget missing
- Limitations — accuracy, missing data, wrong context
Quick fixes
| Problem | Try |
|---|---|
| Widget not visible | Enable Coach AI Widget in Settings |
| Wrong mode | Open the session page or telemetry file first, then Coach |
| Out of credits | Buy a pack or upgrade to Pro |
| Stale answers | Start a New chat after switching files |
| Telemetry coaching unavailable | Open a .duckdb file in the viewer, check CC balance, start a New chat |
Get help
- In-app Help tab in fullscreen Coach
- Contact support